Privacy Policy
Last Updated: 2026
This Privacy Policy explains how Cove Solutions ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards information on our website covesolutions.co.uk (the "Site"). Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registration, we collect your name, email address, and other details you provide.
- Technical Information: We automatically collect your IP address, browser type, device identifiers, and operating system.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather usage data.
- Usage Data: We collect information about how you interact with the Site, including pages visited, time spent, and links clicked.
How We Use Information
We use the information we collect for the following purposes:
- To conduct analytics and understand user behaviour on our Site
- To track affiliate referrals and commissions related to Mystake and partner casinos
- To improve Site functionality, content, and user experience
- To send newsletters, promotional content, and updates (with your consent where required)
- To comply with legal obligations and prevent fraud
Cookie Policy
Our Site uses various types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytical Cookies: Help us understand how users interact with our Site (e.g., Google Analytics).
- Marketing/Affiliate Cookies: Track referrals and affiliate conversions with partner casinos.
- Third-Party Cookies: Set by external services such as advertising networks and Mystake.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect Site functionality.
Third-Party Links
Our Site contains links to external websites, including online casinos, gambling platforms, and affiliate partners. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing personal information or engaging with their services. Your use of linked sites is governed by their own terms and policies.
Your Rights
UK and EU Users: Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (right to be forgotten)
- Restrict processing of your data
- Request data portability
- Object to processing
- Withdraw consent at any time
US Users: If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA) and similar state laws, including the right to know, delete, and opt-out of the sale of personal information.
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Typically, we retain:
- Contact information for as long as you are engaged with our services or for 3 years after last contact
- Analytics and usage data for up to 12 months
- Affiliate tracking cookies in accordance with industry standards and partner requirements
You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: covesolutions.co.uk
We will respond to your request within 30 days or as required by applicable law. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.